Refund and Returns Policy

Overview

At Pixweb Store, we strive to provide high-quality digital products and customer satisfaction.

Because our products are digital and instantly accessible after purchase, all sales are generally considered final. However, we understand that issues may occur, and we are here to help.

If you experience any problem with your order, please contact us within 7 days of purchase.

Digital Products

All products sold on Pixweb Store are digital products delivered electronically.

Due to the nature of digital downloads, we cannot accept returns or physical exchanges once the product has been accessed or downloaded.

Refund Eligibility

Refunds may be granted in the following situations:

• You were charged multiple times for the same product
• The product was not delivered correctly
• The downloaded file is corrupted or unusable
• You received the wrong product

To request a refund, proof of purchase is required.

Non-Refundable Situations

We do not offer refunds for:

• Change of mind
• Accidental purchases
• Failure to read the product description
• Incompatibility with third-party software or platforms
• Lack of technical knowledge to use the product
• Discounted or promotional products

Refund Process

If your refund request is approved, the refund will be processed to your original payment method within a few business days.

Product Support

If you experience any issues downloading or using your product, our support team will do its best to assist you.

Need Help?

For questions about refunds, orders, or support, contact us at:

support@pixweb.store

Website: www.pixweb.store